What personal data is being gathered, and how is this data being used?
Strive Medical sells products and offers services to individuals and businesses and may collect Personal Data directly from individuals, but it also may collect Personal Data from other legal entities. We collect the following categories of Personal Data directly from you and from third-party sources such as our distributors, our customers, third-party partners, and other companies and organizations.
- Identifiers and contact information, such as your name, account identifiers, email address, IP address, postal address, phone number, Social Security Number, driver’s license number, financial account information, physical characteristics or description, insurance policy number, medical information, health insurance information, or other similar information related to you or your role as a company representative.
- Demographic information/protected classifications, such as age, gender, and medical condition.
- Commercial and transactional information, such as payment card or other financial information; products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies; transaction history; and payment details.
- Professional or employment-related information, such as your company name and job responsibilities.
- Internet and other electronic network activity information, such as your unique device identifiers, browser type, operating system type, IP address, data about usage of and interaction with our Sites or advertisements, and information collected from cookies and other data tracking technologies.
- Inferences, drawn from any of the Personal Data we collect in order to determine your preferences.
- Sensitive personal information, such as personal information that reveals an individual’s Social Security Number or that concerns an individual’s health.
If you are applying to a job at our Company, we may collect the following categories of Personal Data directly from you or from third-party partners we engage with for recruiting purposes:
- Identifiers and contact information, such as your name, postal address, email address, or other similar identifiers and contact information.
- Demographic information/protected classifications, such as your age and gender.
- Professional or employment-related information, such as your work history and professional experience.
- Education information, such as educational institutions attended.
- Inferences about applicants’ characteristics, abilities, and aptitudes that we may draw from Personal Data provided to us in connection with an application.
- Sensitive Personal Data, such as your ethnic or racial background, your disability status, and sexual orientation information if you choose to provide it.
- Any other Personal Data you choose to provide to us in connection with your application.
Use of Personal Data
Depending on the circumstances, we may use each category of Personal Data that we collect for the following purposes:
- To provide you with the Services you requested and to administer the Sites, including to manage payments, verify credit card information, ship products, provide customer support, and create and maintain your account.
- To develop and improve the Services and enhance and tailor your experience with the Services by analyzing your use of our Services.
- To respond to your inquiries, comments, and feedback.
- To promote the security of our Sites, Services, and information technology systems, including by enforcing our Terms of Service.
- To protect against and investigate fraud or unauthorized transactions.
- To protect the health and safety of our personnel, clients, guests, and the general public.
- To comply with our legal obligations, including to cooperate with public and government authorities, courts, regulators, and law enforcement in accordance with our obligations under applicable law, and exercising and/or defending legal claims.
- To consider individuals for employment and contractor opportunities and manage onboarding procedures.
- For other purposes consistent with the context of the collection of your Personal Data, or as otherwise disclosed to you prior to the use of your information.
Disclosure of Personal Data
We may disclose Personal Data to the following categories of recipients:
- Affiliates and Subsidiaries.
- Service Providers, such as companies or individuals that we contract with in order to receive services. This may include, among other things, technology providers, analytics service providers, payment processors, and customer service providers.
- Other Third Parties, such as social media networks and analytics providers.
- As Required by Law, such as where we are required to provide Personal Data in response to a court order, subpoena, government investigation, or as otherwise required by law or legal process; to protect the legitimate rights, privacy, property, or interests of Strive Medical, our business partners, personnel, or the general public; to enforce our policies and procedures; and to respond to an emergency.
- Corporate Transactions, such as transfers or re-assignments of your Personal Data in connection with a sale, merger, consolidation, change in control, transfer of assets, reorganization or liquidation of our Company.
If you have questions about the parties with which we disclose Personal Data, please get in touch with us as specified below.
Cookies and Other Tracking Technologies
What are cookies?
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Cookies are small amounts of data stored on your browser, device, or viewing page. This information might be about you, your preferences, or your device and is mainly used to make the site work as you expect it to. The information only sometimes directly identifies you but can give you a more personalized web experience. Some cookies are deleted once you close your browser, while others are retained even after you close your browser so that you can be recognized when you return to a website.
Cookies on our Sites are generally divided into the following categories:
- Strictly Necessary Cookies: These are required to operate our Sites. They include, for example, cookies that enable you to log into secure areas. These cookies are session cookies that are erased when you close your browser.
- Functionality Cookies: These improve the functional performance of our Sites and make them easier for you to use. For example, cookies are used to remember that you have previously visited the Site and asked to remain logged into it. These cookies qualify as persistent cookies because they stay on your device for us to use during a visit to our Sites. You can delete these cookies via your browser settings.
What are your options if you do not want cookies on your computer?
To manage your cookies preferences for our Sites, you can visit our cookie management tool here.
Given the divergent practices of organizations that offer browsers and the lack of a standard in the marketplace, we generally do not respond to do-not-track signals at this time.
Notice to Residents in California
If you reside in California, you may have certain rights in your Personal Data. Please note that such rights may not apply to information that is:
- Publicly available from government records,
- De-identified or aggregated consumer information,
- Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data, or
- Certain personal or financial information covered under certain sector-specific privacy laws.
“Sharing” and “Selling” Personal Data
We do not “sell” or “share” Personal Data, as those terms are defined under applicable California law. To further emphasize this point, we also do not knowingly “sell” or “share” the Personal Data of children under 16 years old.
Sensitive Personal Data
We use and disclose your Sensitive Personal Data only to: (i) perform services or provide goods reasonably expected by an average person; (ii) detect security incidents; (iii) resist malicious, deceptive, fraudulent or illegal actions: (iv) ensure the physical safety of persons; (v) for short-term, transient use, including non-personalized advertising; (vi) perform internal business services; (vii) verify, maintain, or improve the quality of our products and services; and (viii) for purposes that do not infer characteristics about you.
Your Privacy Rights
If you reside in California, you may have the following rights concerning your Personal Data:
- The right to know what Personal Data we have collected about you, including the categories of Personal Data, the categories of sources from which the Personal Data is collected, the business or commercial purpose for collecting, “selling,” or “sharing” Personal Data, the categories of third parties to whom we disclose Personal Data, and the specific pieces of Personal Data we have collected.
- The right to rectify or correct inaccuracies regarding your Personal Data.
- The right to request the deletion of your Personal Data under certain circumstances.
- The right to opt-out of “sharing” or “selling” Personal Data for targeted advertising.
Exercising your Privacy Rights
If you wish to request the exercise of your privacy rights, we will not discriminate against you by offering you different pricing or services, or by providing you with a different level or quality of services, based solely upon this request. Please contact us at our toll-free number 888-771-9229 or by emailing us at firstname.lastname@example.org if you have questions or would like to exercise such rights. You may be able to designate an authorized agent to exercise your rights on your behalf. We will take steps to verify your or your authorized agent’s identity when we process the request.
California “Shine the Light” Law
California’s “Shine the Light” law (Cal. Civ. Code § 1798.83) permits users of our web site who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes by contacting us via the information under “Contact Us” below.
How long do we retain Personal Data?
How do we handle employee and contractor privacy issues?
What about Personal Data relating to minors?
Our Services are not intended for minors under the age of 18. As such, we do not target our Services or knowingly collect Personal Data relating to children under 18 without appropriate consent as required under applicable law. If we learn that we have processed the Personal Data of an individual under 18 without appropriate consent, we will take reasonable measures to delete the information as soon as possible and not use such Personal Data for any purpose, except where necessary to protect the safety of the minor or others as required or permitted by law. If you believe a minor has provided us with Personal Data, please get in touch with us at the contact information below.
We maintain reasonable and appropriate technical and organizational measures designed to protect Personal Data from loss, misuse, alteration, or unintentional destruction. However, no security measure can guarantee 100% security. You also have an essential role in protecting Personal Data. You should not share your username and password with anyone else and should not reuse passwords across multiple sites. If you have any reason to believe your username or password has been compromised, please get in touch with us. You should not transmit personal information via email or forms that you want to keep confidential (e.g., user names, credit card information).